Warranty Policy
Last updated: March 15, 2026
1. Warranty Coverage
All Rotania products come with a manufacturer's warranty against defects in materials and workmanship under normal use. Warranty periods vary by product category:
| Product Category | Warranty Period |
|---|---|
| Amplifiers | 2 Years |
| Speakers & PA Systems | 1 Year |
| Microphones | 1 Year |
| Mixing Consoles | 2 Years |
| Cables & Accessories | 6 Months |
2. What Is Covered
- Manufacturing defects in materials or workmanship
- Component failures under normal operating conditions
- Electronic malfunctions not caused by external factors
3. What Is Not Covered
- Damage caused by misuse, abuse, or improper installation
- Physical damage (drops, impacts, liquid exposure)
- Modifications or repairs by unauthorised persons
- Normal wear and tear (grilles, connectors, cables)
- Damage from power surges or incorrect power supply
- Products purchased from unauthorised dealers
4. How to Claim Warranty
- Contact our support team at info@rotania.com with your product details
- Provide proof of purchase (invoice or dealer receipt)
- Describe the issue with photos or videos if possible
- Our team will assess and provide instructions for return or repair
5. Warranty Service
Warranty service is provided through our service centres in India and authorised dealers internationally. Shipping costs for warranty claims are handled as follows:
- India: Rotania covers return shipping for confirmed warranty defects
- International: Customer ships to nearest service point; Rotania covers return shipping
6. Contact
For warranty enquiries:
JFZ Audio Private Limited (ROTANIA)
Email: info@rotania.com
Phone: +91-9990801308